Frequently Asked
Questions
Questions
Full Swing: Carry Distance, Roll Distance, Total Distance, Ball Speed, Club Speed, Smash Factor, Vertical Launch Angle, Horizontal Launch Angle, Spin Rate, Spin Axis, Apex Height, Flight Time, Lateral Landing, Angle of Attack, Spin Loft, Shot Type and Shot Dispersion
Chipping: Carry Distance, Roll Distance, Total Distance, Ball Speed, Club Speed, Smash Factor, Vertical Launch Angle, Horizontal Launch Angle, Spin Rate, Spin Axis, Apex Height, Flight Time, Lateral Landing, Angle of Attack, Spin Loft and Shot Dispersion
Putting: Launch Speed, Total Distance, and Ball Direction
The Mevo Gen2 supports optional software upgrades to expand your swing analysis:
Pro Package: Unlocks 11 advanced data parameters, including club path, face angle, vertical/horizontal swing plane, and low point.
Face Impact Location: Tracks the precise point of ball-to-clubface contact.
The Mevo Gen2 integrates with leading golf simulation software, including E6 Connect (TruGolf), Awesome Golf (PC & iOS), and GSPro (PC). Your Mevo Gen2 purchase includes ownership of 8 golf courses (iOS and PC) powered by E6 Connect.
All core data parameters, firmware updates, and software fixes for the FlightScope Mevo Gen2 are completely free with no subscription required.
Yes, the Mevo Gen2 features a built-in camera. Using the FS Golf app, you can automatically record, clip, and sync swing videos with optional data overlays using either the radar's camera or your mobile device. For multiple angles, use the FS Multicam app (iOS/Android).
The Mevo Gen2 generates its own Wi-Fi network and requires no internet connection, allowing you to use it anywhere.
The Mevo Gen2 includes a carry case, power supply, USB-C charging cable, Quickstart Guide, and 100 aluminum stickers.
Yes, Mevo Gen2 can be used indoors and outdoors.
Space Requirements:
Outdoor Full Swing: 7-9 feet sensor to tee distance with unrestricted ball flight
Limited Flight: 7-9 feet sensor to tee distance with 8 feet of ball flight minimum - aluminum dots or Titleist RCT balls required for accurate spin measurements.
Putting: 5 feet sensor to tee and minimum recommended 8 feet of flat roll distance.
Limited Flight Chipping: 7-9 feet sensor to tee and 8 feet minimum ball flight - aluminum dots or Titleist RCT balls required for accurate spin measurements
Full Flight Chipping: 7-9 feet sensor to tee and 50 yard maximum ball flight
For accurate readings, place your Mevo Gen2 unit 8 feet directly behind the golf ball and in-line with the radar's camera on the ground.
Yes, you can view simulated ball flight from several angles, including down-the-line, 45-degree, side, and top views.
Dimensions: 6.9 x 1.2 x 5.6 inches (17.5 x 3.0 x 14.2 cm)
Weight: 17.6 ounces (500 grams)
Yes, battery life is up to 6 hours on a full charge.
A full charge for the Mevo Gen2 battery takes approximately 6 hours. Please use the supplied power supply and charging cable provided
Yes, the Mevo Gen2 supports ball-less swing training to improve club speed. You can use your own clubs, The Stack System, or SuperSpeed weighted clubs
The FS Golf app for Mevo Gen2 includes engaging Skills challenges to make practice more purposeful.
Test your abilities with:
PGA & LPGA Challenges: Compare your stats against professional tour averages.
Long Drive Competition: Focus on maximizing speed and distance.
Range Competition: Hone your distance control with targeted practice.
Yes, avoid fluorescent lights, heavy machinery, large amounts of metal, and rotating objects (fans, A/C) near your Mevo Gen2, as they can affect performance.
If you are planning on storing your FlightScope unit for an extended period of time, please note that rechargeable batteries can slowly deplete over time when left unused. To better preserve the battery in your launch monitor over any extended period of non use, it is very important to take the following steps:
While both are highly rated, the Mevo Gen2 is a newer model with upgraded tracking technology compared to the Mevo+.
Included E6 Connect Courses:
Mevo Gen2 includes an 8-course package: Kapalua - Plantation, Kiawah Island - The Ocean Course, Torrey Pines - South Course, Latrobe Country Club, Pelican Hill Golf Course, Chateau Whistler Golf Club, Sea Island Seaside Course, and Valderrama Golf Club.
Mevo+ includes a 12-premium course package: Pebble Beach, Old Course - St Andrews, Bethpage Black, Bay Hill, Harbour Town, The Belfry, Banff Springs, Panther Lake, Wade Hampton, Oslo Golf Club, The Greenbrier, and Aviara
Note: Additional courses can be purchased separately. Both units fully support software add-ons like the Pro Package and Face Impact Location.
Battery Life and Charging: The Mevo Gen2 has a longer battery life (up to 6 hours vs. the Mevo+'s 3 hours) and uses a modern USB-C charging port.
Design: The Mevo Gen2 has a newer, taller, and more compact vertical design, which some users may prefer.
Data Parameters: Mevo Gen2 provides 20 ball and club data parameters, while Mevo offers 8.
Technology: Mevo Gen2 uses Fusion Tracking (Radar + Image Processing) while Mevo uses 3D Doppler Radar
Simulation Capabilities:
Mevo Gen2: Includes an 8-course E6 Connect bundle (including Kapalua - Plantation, Kiawah Island - The Ocean Course, Torrey Pines - South Course, Latrobe Country Club, Pelican Hill Golf Course, Chateau Whistler Golf Club, Sea Island Seaside Course, and Valderrama Golf Club).
Mevo: Does not support simulation courses.
Yes, there is a one time payment of $250 to add Pebble Beach, Old Course - St Andrews, Bethpage Black, Bay Hill, Harbour Town, The Belfry, Banff Springs, Panther Lake, Wade Hampton, Oslo Golf Club, The Greenbrier, and Aviara.
The Mevo Gen2 uses patented Fusion Tracking (radar + camera) for unmatched indoor and outdoor accuracy. Independent testing by industry experts (including Carl's Place and GolfBusters) confirms its accuracy is within 1% of the Foresight GCQuad and Trackman 4, at a fraction of the cost.
To switch the system ON:
Power On: Press and hold the power button until it beeps and lights up.
Deploy Feet: Lift the bottom edge to extend the back leg. The feet will automatically extend, then place the device on the ground.
Auto-Level: The device will automatically self-level based on the slope during startup.
To switch the system OFF:
Lift the device and push the leg closed to retract the feet (CAUTION: Keep fingers clear). To shut down, press the power button until a beep is heard; full shutdown can take up to 30 seconds.
The software will automatically download and install the latest firmware version. To manually verify you have the latest version:
Disconnect & Connect: Close the FlightScope app, then connect your iPad or PC to the internet (not the radar).
Download: Open the app. New firmware will download automatically, or you can manually check via Settings > Radar Settings > Firmware Update.
Install: Once the download finishes, reconnect your iPad or PC to the X3C radar.
No, not unless you are an approved systems integrator. FlightScope only supplies a software interface to selected parties who provide complementary products to FlightScope.
Distance Requirements
Position the FlightScope sensor 8–10 ft behind the tee, with at least 8 ft of ball flight.
Environmental Requirements
Keep the path between the sensor and tee clear. Avoid fluorescent lights (use incandescent, halogen, or sodium instead), or shield fluorescent bulbs with aluminum hardware cloth to prevent interference.
For accurate spin data, use a Titleist RCT ball or place one aluminum sticker on a standard ball, facing it toward the screen. These are required due to the limited flight of the golf ball.
An innovative combination of 3D Doppler tracking technology and high-speed image processing. The X3C provides improved accuracy by leveraging the power of 3D tracking radar and synchronized image processing, based on a revolutionary patented method.
Yes, face impact location is included with the X3C by default.
FlightScope’s Patented Advanced Fusion Tracking requires a minimum of 300 lux to capture accurate Face Impact Location data. For the best results, we recommend a consistent reading above 300 lux within a 3-foot radius of the hitting location.
The wifi password is the same as the serial number ie: X3C-001111 serial number, has a password of X3C-001111. Please make sure the ‘X’ and 'C' are capitalized, include the dash, and no spaces.
To check your current firmware version, connect your device to the X3C and open your desired FlightScope application using the steps below.
FS Golf: Go to Settings and scroll to the bottom (displays AVR and DSP versions).
FS Skills: Go to Settings > Device Settings and scroll to the bottom
FS Golf PC: Go to Settings > Radar
If you are planning on storing your FlightScope unit for an extended period of time, please note that rechargeable batteries can slowly deplete over time when left unused. To better preserve the battery in your launch monitor over any extended period of non use, it is very important to take the following steps:
Full Swing: Ball speed, club speed, smash factor, carry distance, launch angle, spin rate, apex height, flight time, angle of attack, spin loft, launch direction, spin axis, roll distance, total distance, lateral landing, shot dispersion, shot type
Chipping: Ball speed, club speed, smash factor, carry distance, launch angle, spin rate, height, flight time, angle of attack, spin loft, launch direction, spin axis, roll distance, total distance, lateral landing, shot dispersion
Putting: Launch speed, total distance, ball direction
The Mevo+ offers optional software upgrades for advanced swing analysis:
Pro Package: Unlocks 11 additional data parameters (including club path, face angle, swing planes, and low point).
Face Impact Location: Provides precise tracking of where the ball contacts the clubface.
FlightScope Mevo+ data parameters will always be available free of charge without a subscription fee. Additionally, future general software releases for fixes and firmware updates for your device will be provided free of cost.
FlightScope offers various one-time or subscription upgrades for the Mevo+, including the Pro Package, Face Impact Location, Badger AI, the FlightScope Planning Tool, and golf simulation software.
Along with your Mevo+ you will receive a power adapter, USB charging cable, 100 aluminum stickers, a carrying case, a 12-Course iOS & PC E6 Connect license, and a quick-start guide.
Yes, Mevo+ has a built-in camera for sensor alignment, video capture, and our patented Fusion Tracking.
Capture synchronized swing video with automatic clipping and data overlays using the FS Golf app on your phone, tablet, or radar camera. For additional angles, use the FS Multicam app, available on iOS and Android
Apple: iPhone/ iPad with: iOS 17 or newer
Android: Android 12 or newer Bluetooth LE 4.0 - supports UART/Serial Port Emulation service with RX and TX characteristics.
Limited Flight: Mevo+ will sit 8 feet behind the tee location.
Outdoor Full Swing: Mevo+ will sit 8 feet behind the tee location.
Chipping: Mevo+ will sit 8 feet behind the tee location.
Putting: Mevo+ will sit 5 feet behind the tee location.
Yes, Mevo+ can be used indoors and outdoors.
Space Requirements:Outdoor Full Swing: 7-9 feet sensor to tee distance with unrestricted ball flight
Limited Flight: 7-9 feet sensor to tee distance with 8 feet of ball flight minimim - aluminum dots or Titleist RCT balls required for accurate spin measurements.
Putting: 5 feet sensor to tee and minimum recommended 8 feet of flat roll distance.
Limited Flight Chipping: 7-9 feet sensor to tee and 8 feet minimum ball flight - aluminum dots or Titleist RCT balls required for accurate spin measurements
Full Flight Chipping: 7-9 feet sensor to tee and 50 yard maximum ball flight
No, the included E6 Connect iOS bundle is non-transferable. Secondhand buyers must purchase a separate E6 bundle to access courses and driving ranges.
Dimensions: 6.8" x 1.2" x 4.6" / 174 x 31 x 118mm (W x D x H)
Weight: 1lb / 465g
Yes, Mevo+ works with any iPad as long as it has iOS 17 or later.
Yes, with Android 12 or newer
Mevo+ includes a lifetime E6 Connect bundle (iOS & PC) featuring 12 courses, 17 ranges, and a mini-game, with options to purchase more. It also integrates with other top simulation software, including GSPro (PC), Awesome Golf (PC & iOS), The Golf Club 2019 (PC), and Creative Golf 3D (PC)
Yes, the Mevo+ is compatible with the FS Skills App available on iOS and Android.
Yes, the Mevo+ SHIELD Protection Plan is an annual protection and repair service offered to all Mevo+ customers to cover the hardware outside of our standard 12 month warranty. The Mevo+ SHIELD Protection Plan provides accidental damage coverage and gives users unlimited free repairs for the duration of the Plan.
The SHIELD Protection Plan covers the following: Accidental damage including accidental ball and club impact damageFailures during normal useAccidental damage from a low dropFaulty materials or workmanship
The Mevo+ operates via the free FS Golf app (available on iOS, Android, and PC) using a local Wi-Fi connection, requiring no internet to run.
Key App Features:
Practice Modes: Dedicated sessions for full swing, chipping, putting, and swing training, with full history review.
Challenges: Compete in the PGA Challenge, Range Competition, and Long Drive Competition.
Skills Assessment: For advanced, customizable combine testing, integrate with the free FS Skills app.
If you are planning on storing your FlightScope unit for an extended period of time please note that batteries run down over time due to small leakage currents as well as internal chemical processes. To better preserve your radar unit over any extended period of non use, it is very important to take the following steps:
Full Swing: Carry distance, spin rate, club speed, ball speed, vertical launch, smash factor, apex height, flight time.
No, simulated golf courses are not available for the FlightScope Mevo.
No, Mevo does not have a built-in camera. The video is taken with the camera on your mobile device within the FS Golf app. The Mevo radar synchronizes the action video clip, which is recorded on your device automatically, resulting in an overlay of your captured data on the video clip of your swing.
The Mevo Connects to Android and iOS devices via Bluetooth.
Along with your Mevo, you will receive a USB charging cable, 100 aluminum stickers, a carrying pouch, and a quick-start manual.
Yes, Mevo can be used indoors and outdoors. The space requirements for indoors is 8 feet of ball flight and 6-7 feet sensor to tee distance. In total you will need a minimum of 14 feet of space.
Your Mevo should be placed 6-7 feet behind the golf ball on the ground.
Yes, the Mevo provides 2D trajectories. Please note that it does not provide 3D trajectories or shot shape data. (If you require full 3D trajectory and shot shape tracking, we recommend upgrading to the Mevo Gen2.)
Dimensions: 3.55 x 2.76 x 1.18 inches
Weight: 7ounces
Yes. The battery life is up to 4 hours on a full charge. *Please note that Mevo will power off automatically after 3-5 minutes of no use.
Mevo’s battery reaches a full charge in about two hours. Charging times will vary with different charging voltages.
Your Mevo now supports ball-less swing training to help increase clubhead speed. You can track swings using your own club, The Stack System, or SuperSpeed weighted clubs.
Yes. Available in the FS Golf app, skills challenges give you the ability to practice with a purpose.
FS PGA & LPGA Challenges: The FlightScope PGA/LPGA Challenges give users the ability to compare their stats against the latest Tour averages for every data parameter.
FS Long Drive Competition: Work on speed and distance in this Long Drive Competition.
S Range Competition: Challenge your distance control skills in the Range Competition. Practice with a purpose with targeted challenges that help users practice smarter.
If you are planning on storing your FlightScope unit for an extended period of time please note that batteries run down over time due to small leakage currents as well as internal chemical processes. To better preserve your radar unit over any extended period of non use, it is very important to take the following steps:
What’s in the Box: i4 Rangefinder unit, USB-C charging cable, premium pouch, quickstart guide & microfiber cloth.
Unlike traditional rangefinders, the i4 Rangefinder factors in real-time weather, slope, and environmental conditions. This eliminates the guesswork, giving you precise data and confidence before every shot.
No. While the i4 pairs beautifully with FlightScope launch monitors, you don’t need one to take advantage of its power. Thanks to the i4 Smart Gapping feature, you can quickly create a personalized club gapping report—no launch monitor required. Just enter a few details, and the i4 calculates everything: your carry distances, ball speed, spin rates, and more.
The patented FlightScope Environmental Optimizer Technology pulls real-time weather data like local air pressure, temperature, and density altitude, ensuring that its effective distance calculations are always accurate and relevant to the current playing conditions. Plus, the built-in slope functionality factors in the terrain to give you the most accurate yardages possible.
Slope rangefinders factor elevation changes into distance calculations, offering more accurate yardages on hilly courses. Non-slope rangefinders measure straight-line distances and are allowed in nearly all competitive play.
Yes, FlightScope rangefinders are designed to be intuitive and user-friendly, suitable for golfers of all skill levels, including beginners.
Absolutely. Rangefinders quickly provide exact distances, helping you make faster decisions, reducing time spent guessing yardages, and significantly improving pace of play.
FlightScope rangefinders are IPX4 rated and designed for reliable performance in a variety of weather conditions, including rain or fog, allowing consistent measurements throughout your round. As with all electronics, avoid exposure to water if possible.
The i4 gives you a clear edge by combining precise environmental adjustments with personalized club recommendations. By accurately measuring distances to flags and hazards, it takes the guesswork out of club selection, improves your accuracy, and speeds up play.
Yes. The i4 includes a Slope toggle that allows you to turn slope-adjusted distances on and off.
Yes, the i4 features a built-in, rechargeable 3.7V 730mAh polymer lithium battery, meaning you never have to worry about buying replacements. This high-capacity design delivers an incredibly long-lasting battery life of up to 500 hours of run time on a single charge.When it is time to charge, the device features fast USB-C charging. It takes an estimated 2 hours to reach a full charge using the included 40-inch USB-C to USB-A cable and a standard 5V 1A power adapter.
Yes, the i4 is built with an IPX4 weather-resistant rating. It is designed to withstand a light rain so you can confidently hunt pins even when the weather takes a turn for the worse.
The i4 can accurately range targets up to 1,000 yards with +/- 1-yard accuracy, and it can lock onto a golf flag from over 300 yards away with ease.
Yes, you will. While your new i4 Rangefinder comes packed with cutting-edge tech, it does not come packed with a full charge. To prevent any battery degradation while sitting in its box waiting for you, we ship it with just a baseline storage charge. Before you head out to hit the range or course, give it a full plug-in session. Once the indicator light turns green, you'll be fully powered up and good to go.
The Pro Package is a one-time purchase linked to your unit for life. Once purchased, you will receive an activation code via email, which you can apply to your Mevo Gen2 or Mevo+ through the FS Golf app.
The Pro Package does not include additional golf courses, but its data parameters will become available across your simulation software. Please note, however, that the specific data displayed is ultimately controlled by what that software's interface supports.
Yes. You can add the Pro Package at any time, and it remains linked to your Mevo Gen2 or Mevo+ for the lifetime of the unit.
11 Advanced Data Parameters: Unlocks face to path, face to target, dynamic loft, club path, vertical/horizontal swing plane, low point, vertical descent angle, curve, club speed profile, and club acceleration profile.
FS Golf PC 2.0: Access to the PC software version of the app.
Trajectory Optimizer: Available on iOS only.
Environmental Optimizer: Tools to adjust for weather and climate variables.
While third-party apps may choose to show the data, full parameter display is not guaranteed. To access all Pro Package features, use the FS Golf app.
Yes, FS Golf PC Software 2.0 is included with your Pro Package purchase.
The 11 additional data parameters are available for both full swing and chipping sessions.
Yes, Pro Package is now available for Mevo Gen2 and Mevo+ customers.
The Pro Package is only available for Mevo Gen2 and Mevo+ customers.
FlightScope’s Patented Advanced Fusion Tracking requires a minimum of 300 lux to capture accurate Face Impact Location data. For the best results, we recommend a consistent reading above 300 lux within a 3-foot radius of the hitting location.
No, Pro Package is not required in order for the Face Impact Location add-on to work with your Mevo Gen2 or Mevo+.
Face Impact Location is an add-on feature that shows the precise spot where the ball makes contact with the club face for every shot. It enhances your analysis by matching the visual impact location with your shot data and introducing three key features:
Lateral Impact: Measures how far toward the heel or toe the ball struck.Vertical Impact: Measures how high or low the ball struck relative to the sweet spot.
Heat Mapping: Visualizes your overall consistency and strike patterns over a session.
The Heat Mapping feature aggregates all shots from your session into a single visual overlay on the clubface. Instead of analyzing individual shots, it uses color-coded clusters to show your overall shot distribution, helping you instantly identify your most consistent impact points and recurring miss-patterns for any specific club.
Yes, FlightScope hardware is sold globally through over 150 authorized resellers and distributors. We recommend purchasing through these verified channels to ensure genuine products and full warranty protection.
Where to Buy:
Official Store: Purchase directly from our website for the latest units and official bundles.
Retail Partners: Available through major golf retailers, professional fitters, and simulator installers worldwide.
Global Distributors: Regional international distributors provide local shipping and support.
Secure Payment Methods: Orders are processed through secure, industry-leading payment gateways.
Data Security & Privacy: FlightScope takes credit card security seriously; we do not directly process, store, or share your financial data. All transactions are securely managed by Level 1 PCI-compliant providers such as Stripe, Braintree, or PayPal.
Global Availability: In addition to direct sales, FlightScope products are available worldwide through our extensive network of authorized distributors and resellers.
FlightScope products include a standard 12-month warranty against defects in materials or workmanship. For warranty support, please contact FlightScope Customer Care or your original place of purchase.
We accept hardware returns within 30 days of delivery, except for the Mevo+, which has a 7-day return period (see full policy here).If purchased from a third-party reseller, please contact them directly to follow their specific return policy.
Turnaround time for shipping in North America is typically 1-2 business days for order processing, depending on product availability. Shipping speed is dependent on the method selected at checkout.
Digital licenses for products such as Mevo Gen2 Pro Package are processed instantly and will be delivered via email within a few hours.
FlightScope products are manufactured in world class manufacturing facilities following ISO9001 quality standards.
Here are a few of the measures FlightScope takes to ensure that the product you receive meets your requirements:
We purchase raw materials of quality from a limited number of suppliers we know well. Some of our supplier relationships span more than 30 years.
Our qualified inspectors view and test 100% of all materials and assemblies used. Nothing is left to chance.
All electronic circuit boards are inspected and tested before use.
Before packing, every FlightScope product is checked and tested through an automated system to ensure it is fully functional and that its performance meets the required level.
And, because our technology and products push the boundaries of what can be achieved, we are committed to receive and use feedback from our customers so that we can continue to improve the Products’ characteristics, features and performance.
FlightScope products are built for long-term use. If you encounter any issues—such as battery degradation, component failure, or accidental damage—we are committed to supporting you with troubleshooting advice, replacement parts, and repair services.
If you want to buy a second-hand unit or sell your product to someone else, here are the key ownership transfer rules:
Warranty & Service Contracts: Any remaining product warranty and optional service contracts transfer to the new owner.
Simulation Software: Included third-party software licenses (e.g. E6 Connect) do not transfer. New owners must purchase these licenses separately.
Verification: Buyers should email customercare@flightscope.com with the unit's serial number to verify the registered owner and ensure the device isn't blacklisted (lost or stolen).
You can find the latest app versions on the App Store or Google Play store.
Click here for a list of all the latest firmware and app versions.
The FS Golf app supports the X3C, Mevo Gen2, Mevo+, and Mevo. Regular updates provide ongoing feature enhancements for all users. X3C, Mevo Gen2, and Mevo+ users can also take advantage of our FS Skills app. This is a combine app that allows you to create custom targets for enhanced practice.
There is no cost for the FlightScope apps. They are included with a purchase of X3C, Mevo Gen2, Mevo+, or Mevo and can be found on the App Store and Google Play market.
Yes. In the application settings you can choose between metric (km/h, m, seconds etc.), imperial (mph, feet and inches etc.), or scientific (m, seconds, m/s etc.) units.
Yes, you can input an unlimited number of clubs.
Club loft can be input manually for reference purposes only.
Although Mevo, Mevo+, Mevo Gen2, X3, X3C radiate a minuscule amount of radio frequency energy in the microwave band, the levels are far below the limits imposed by governmental agencies for safe human exposure.
Mevo, Mevo+, Mevo Gen2, X3, X3C contain rechargeable Lithium Ion batteries. These batteries have been safety certified by their manufacturers and contain built in electronic protection circuitry. It remains your responsibility however to observe the following regarding batteries:
Aluminum stickers are needed in an indoor environment in order for the X3C, Mevo+, Mevo Gen2, and Mevo to accurately measure ball spin.
Not currently, but we are working on additional solutions that will make this possible in the near future.
Yes, as long as the minimum space requirements are met.
Yes. Radar technology does not require direct sunlight for accurate measurement and is completely unaffected by low light conditions.
However, in order for Advanced Fusion Tracking to work properly we require a 300 LUX in an area within a 3 foot radius from the hitting location.
However, performance can be affected by fluorescent lighting.
Yes. Performance can be affected by fluorescent lighting, heavy machinery, excess metal, and/or any rotating objects (fans, air conditioning units, etc.) in the surrounding area.