FlightScope Terms and Conditions for Repair Services

Last updated: Jul 31, 2024

Thank you for choosing FlightScope for your repair needs. The following terms and conditions apply to our repair services. By proceeding, you agree to these terms.

  1. Estimates:

    2. 1.1 FlightScope will provide preliminary estimates for repair costs based on an initial assessment upon request. These estimates are non-binding and subject to change following a comprehensive evaluation.

    1.2 Should repair requirements change, necessitating an adjustment to the initial estimate, FlightScope will seek your approval for any new costs before continuing with the repair work.

  2. Payment:

    3. 2.1 Full payment is due upon repair completion unless alternative arrangements have been pre-agreed.

    2.2 Accepted payment methods include: Credit Cards, Bank Transfer and PayPal.

    2.3 Failure to settle outstanding balances within the agreed period may incur additional charges, such as late fees or collection costs.

  3. Additional Charges:

    4. 3.1 If unforeseen costs arise during the repair, we will inform you in advance. These costs may be due to necessary parts, materials, or extra labor not anticipated in the initial estimate.

  4. Non-repairable Items:

    5. 4.1 Items deemed non-repairable or not economically viable to repair will incur an evaluation fee to cover the assessment effort.

  5. Warranty:

    6. 5.1 Repairs conducted by FlightScope come with a limited 3-month warranty against defective parts or workmanship.

  6. Abandoned Repairs:

    7. 6.1 Items unclaimed 60 days post-repair will be considered abandoned. FlightScope is not liable for loss or damage to abandoned items and retains the right to dispose of such items to cover any expenses.

    6.2 Despite the disposal of the item, customers are still responsible for all charges accrued, including repair costs and applicable shipping fees.

  7. Service Exclusions:

    8. 7.1 FlightScope’s repair services do not cover:

    • a) Third-party software, services, or OEM drivers unrelated to your device.
    • b) Network-related issues (e.g., dropped calls/data interruptions).
    • c) System, firmware, or unauthorized software updates.
    • d) Non-device-related diagnostic support.
    • e) Modifications to OEM software.
    • f) Non-standard hardware or equipment setup and repair.
    • g) Installation of unauthorized applications.
    • h) Enterprise-level or industry-specific software and hardware support.

By engaging our repair services, you acknowledge and agree to these terms, including payment and procedural requirements.