Support Agreement and Software Upgrades

X-Series Support, Warranties and Software

FlightScope offers an optional Annual Support Agreement which includes technical support, additional training, extended warranties, and discounted software upgrades.
Agreement OptionPrice (USD)

Annual Support Agreement for X3
With Initial Radar Purchase *Lock in price for life of unit!$750
After Initial Radar Purchase$1,200
Annual Support Agreement for X2 Elite, Xi Tour, Xi+
With Initial Radar Purchase *Lock in price for life of unit!$600
After Initial Radar Purchase$1,000
Annual Support Agreement for Xi
With Initial Radar Purchase$600
PC Software Release
With Valid Support Agreement$99
No Support Agreement$399

Limited Hardware Warranty

All units are covered by a 12 month limited hardware warranty.

Annual Support Agreement (OPTIONAL)

Added Benefits of Annual Support Agreement:
  • Acts as an extended factory warranty for the duration of the agreement
  • Accidental damage from handling (ADH) coverage
  • Covers support for hardware, including repairs
  • Discount on PC Software releases
  • Swap out hardware in case of repair to minimize downtime
  • Includes application training: 1 hour telephone/online based training
  • Become a FlightScope Certified Operator* after application training and successful test completion

  • ****DISCLAIMER: FlightScope will NOT issue a demo unit replacement in the case of X3 updates from 2.5GHz to 5GHz. If there is an active warranty on the unit under a Support Agreement, the customer will be responsible for cost of shipping the unit to FlightScope, and FlightScope will cover the return shipping cost to the customer.

Call-Out Technical Support

Call for a quote 407-412-9400

Training Options

Online Operation Training
  • Included with the purchase of a FlightScope unit
Online Application Training
  • Included with the Annual Support Agreement
  • $150 per hour if you don't have the Annual Support Agreement
On-site Training
  • $500 for a half day with a FlightScope application specialist (travel and accommodation expenses will be quoted separately)
Full Agreement