X-Series Support, Warranties and Software
FlightScope offers an optional Annual Support Agreement which includes technical support, additional training, extended warranties, and discounted software upgrades.Agreement Option | Price (USD) |
---|---|
|
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Annual Support Agreement for X3 | |
With Initial Radar Purchase *Lock in price for life of unit! | $750 |
After Initial Radar Purchase | $1,200 |
Annual Support Agreement for X2 Elite, Xi Tour, Xi+ | |
With Initial Radar Purchase *Lock in price for life of unit! | $600 |
After Initial Radar Purchase | $1,000 |
Annual Support Agreement for Xi | |
With Initial Radar Purchase | $600 |
PC Software Release | |
With Valid Support Agreement | $99 |
No Support Agreement | $399 |
Limited Hardware Warranty
All units are covered by a 12 month limited hardware warranty.Annual Support Agreement (OPTIONAL)
Added Benefits of Annual Support Agreement:- Acts as an extended factory warranty for the duration of the agreement
- Accidental damage from handling (ADH) coverage
- Covers support for hardware, including repairs
- Discount on PC Software releases
- Swap out hardware in case of repair to minimize downtime
- Includes application training: 1 hour telephone/online based training
- Become a FlightScope Certified Operator* after application training and successful test completion
****DISCLAIMER: FlightScope will NOT issue a demo unit replacement in the case of X3 updates from 2.5GHz to 5GHz. If there is an active warranty on the unit under a Support Agreement, the customer will be responsible for cost of shipping the unit to FlightScope, and FlightScope will cover the return shipping cost to the customer.
Call-Out Technical Support
Call for a quote 407-412-9400Training Options
Online Operation Training- Included with the purchase of a FlightScope unit
- Included with the Annual Support Agreement
- $150 per hour if you don't have the Annual Support Agreement
- $500 for a half day with a FlightScope application specialist (travel and accommodation expenses will be quoted separately)